Data Protection & Privacy Policy

EXG Safaris LLC operates this website and all associated booking systems.

Our headquarters are in California, USA, and we primarily serve travelers from the United States.

For all data and privacy matters, please contact: info@exgsafaris.com

Contact details (name, email, phone number, address)

Travel preferences and special requests

Payment details (processed securely via PCI-DSS certified partners)

Passport or ID information (when required by lodges, airlines, or park authorities)

Website usage data (cookies, analytics, and device information)

We never sell your personal information for money. Some analytics and advertising tools on our site (see Section 6) may count as a "sale" or "sharing" of data under California law, even though no money changes hands — you can opt out of this at any time.

Process bookings and payments securely

Confirm reservations with hotels, airlines, and parks

Provide personalized service before, during, and after your trip

Comply with Tanzanian and U.S. legal requirements

Send updates, offers, or safari news (with your consent only)

We employ multiple layers of digital and physical protection, including encryption, access controls, and secure partner standards.

Under the California Consumer Privacy Act (CCPA/CPRA) and other applicable U.S. state privacy laws, you have the right to:

Access and receive a copy of your data

Correct inaccurate information

Request deletion of your data

Opt out of marketing emails at any time

Opt out of the sale or sharing of your personal information for cross-context behavioral advertising (see Section 6)

Please email info@exgsafaris.com with any requests. We respond within 30 days.

EXG Safaris uses cookies to enhance your browsing experience, analyze traffic, and remember preferences.

You can accept or decline cookies in your browser settings.

Analytics data is aggregated and never used to personally identify you.

Sharing data with analytics and advertising platforms (such as Google Ads or Meta) connected through our website's tag manager may be considered a "sale" or "sharing" of personal information under the CCPA/CPRA. Use the "Do Not Sell or Share My Personal Information" link in the site footer to opt out at any time.

We share data only with trusted partners essential to your safari:

Hotels, lodges, and airlines for reservations

Government authorities for permits or border clearances

Payment processors for financial transactions

All partners are bound by confidentiality agreements and must meet our security standards.

We do not lease or exchange your data with anyone for their own marketing purposes. As noted in Section 6, our analytics and advertising tools may still count as "sharing" under California law — you can opt out at any time.

Your data may be transferred between the U.S. and the destination you’re visiting.

Every transfer uses encrypted channels and follows applicable U.S. data protection standards.

Booking data is retained for up to 5 years (as required for financial records and insurance claims).

Unused prospect data is purged after 12 months of inactivity.

Backups are encrypted and securely deleted after expiry.

EXG Safaris does not knowingly collect data from children under 13 years old.

If you believe we may have received information from a child without parental consent, please contact us immediately for removal.

In the unlikely event of a data breach:

We will notify affected users and authorities within 72 hours.

Immediate containment and forensic analysis will be conducted.

Affected systems will be isolated and patched before resuming operations.

Our website may contain links to trusted travel partners or affiliates.

EXG Safaris is not responsible for the privacy practices of external websites.

We encourage you to review their privacy policies independently.

While EXG Safaris implements industry-leading security standards, no system can guarantee absolute protection against unauthorized access.

By using our website or booking services, you acknowledge that you do so at your own risk and agree that EXG Safaris is not liable for losses resulting from cyber incidents beyond our reasonable control.

This policy may be updated periodically to reflect changes in technology or law.

The revised date above will indicate the latest version.

Continued use of our website after any update constitutes acceptance of those changes.

For questions, data requests, or security concerns:

info@exgsafaris.com

www.exgsafaris.com/privacy